- Brand : HP
- Product name : 5y Active Care NBD ONS w/Accidental Damage Protection/Defective MediaRetention NB HW Supp
- Product code : U42D4E
- Category : Warranty & Support Extensions ✚
- Data-sheet quality : created/standardized by Icecat
- Product views : 12070
- Info modified on : 26 Apr 2024 11:57:59
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Long product name HP 5y Active Care NBD ONS w/Accidental Damage Protection/Defective MediaRetention NB HW Supp
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5y Active Care NBD ONS w/Accidental Damage Protection/Defective MediaRetention NB HW Supp
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HP 5y Active Care NBD ONS w/Accidental Damage Protection/Defective MediaRetention NB HW Supp
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HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
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Short summary description HP 5y Active Care NBD ONS w/Accidental Damage Protection/Defective MediaRetention NB HW Supp
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HP 5y Active Care NBD ONS w/Accidental Damage Protection/Defective MediaRetention NB HW Supp, 5 year(s), On-site
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Long summary description HP 5y Active Care NBD ONS w/Accidental Damage Protection/Defective MediaRetention NB HW Supp
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HP 5y Active Care NBD ONS w/Accidental Damage Protection/Defective MediaRetention NB HW Supp. Number of years: 5 year(s), Type: On-site
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Fast response timesOptimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.
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Quick resolutionsHelp reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
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High device uptimeGet fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
| Features | |
|---|---|
| Type | On-site |
| Service type | Accidental Damage Protection |
| Number of years | 5 year(s) |
| On-site support | |
| Supplier features | |
|---|---|
| Support type | Active Care |
| Place of service | Remote and Onsite |
| Warranty coverage | In warranty |
| Supplier features | |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Duration | 5 years |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Additional support option | Accidental damage protection; Defective media retention |
| Care Pack type | Electronic |
| Coverage period | 60 month(s) |
| Warranty type | S |
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