- Brand : DELL
- Product name : Upgrade from 1Y Basic Onsite to 3Y Basic Onsite
- Product code : OTA_1OS3OS
- Category : Warranty & Support Extensions
- Data-sheet quality : created/standardized by Icecat
- Product views : 69028
- Info modified on : 22 Jul 2024 11:13:19
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Bullet Points DELL Upgrade from 1Y Basic Onsite to 3Y Basic Onsite
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- - Covers repair or replacement for hardware issues onlyOnsite support after scripted remote diagnosis
- - Business Hours only phone support (not including support for Software related issues)
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Long product name DELL Upgrade from 1Y Basic Onsite to 3Y Basic Onsite
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Upgrade from 1Y Basic Onsite to 3Y Basic Onsite
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DELL Upgrade from 1Y Basic Onsite to 3Y Basic Onsite
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Dell’s base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.
Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration.
*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details. -
Short summary description DELL Upgrade from 1Y Basic Onsite to 3Y Basic Onsite
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DELL Upgrade from 1Y Basic Onsite to 3Y Basic Onsite, 3 year(s), 8x5
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Long summary description DELL Upgrade from 1Y Basic Onsite to 3Y Basic Onsite
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DELL Upgrade from 1Y Basic Onsite to 3Y Basic Onsite. Number of years: 3 year(s), Service time (hours x days): 8x5
Features | |
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Service type | Basic Onsite |
Service included | Parts and Labour |
Service time (hours x days) | 8x5 |
Number of years | 3 year(s) |
Features | |
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Phone support | |
Web support | |
Troubleshooting | |
Parts replacement | |
Compatibility | OptiPlex All-in-One 35W 7420 |
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4 distributor(s) |
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2 distributor(s) |
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3 distributor(s) |
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5 distributor(s) |
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2 distributor(s) |
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2 distributor(s) |
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1 distributor(s) |
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2 distributor(s) |
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1 distributor(s) |
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1 distributor(s) |
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1 distributor(s) |
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1 distributor(s) |